This document details how to uninstall and reinstall a network adapter for the purpose of troubleshooting networking problems on Windows 7, 8, and 10.
If a user is having issues connecting to or staying connected to a wired or wireless network, an easy first step at troubleshooting is to uninstall and reinstall the network adapter. This is also a good step to try if a user is able to connect to a network but are unable load web pages in their browser. This fix will bring the network adapter back to default settings and will resolve issues a large percentage of the time. Webscan capture. If the the network adapter doesn't show up in the list it could indicate a hardware issue with the adapter.
- Type 'Device Manager' into the search field to open the device manager console.
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- Expand the 'Network Adapters' field. This will list all network adapters that the machine has installed. Right click on the adapter you want to uninstall and select 'Uninstall'. This will remove the adapter from the list and uninstall the device. If troubleshooting a wireless issue make sure to select the correct device - the word 'Wireless' will likely be in the title.
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- Click 'Ok' when prompted to uninstall the device. This will remove the adapter from the list and uninstall the driver.
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- Once the adapter has been uninstalled click on the 'Scan for hardware changes' button to search for and reinstall the correct adapter. The icon can be hard to see - you can hover your mouse over the button to confirm you are choosing the correct one.
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If the device is successfully reinstalled it will show back up under the 'Network Adapters' drop-down. Reboot the computer and see if the connectivity issue has been resolved.
If the issue is not resolved click here for instructions on restarting the windows networking service.
Choose Browse my computer for driver software; Click Browse and go to the folder where you extracted the driver files. Make sure that Include subfolders is checked so that it will scan the entire driver set. Click Next and it will start to install the driver software. Once installation is complete, it will show in the network adapters section. Windows troubleshooting detected ' network adapter or access point issues.' The wireless driver properties shows that device status ' works properly ' and ' up to date'. Resetting the router - the problem still exist. Disable/enable DELL wireless driver - the problem still exist. Update the wireless driver - the problem still exist. Match the four-digit code to the table below to determine your wireless LAN card manufacturer. Figure: Matching manufacturers and VEN codes Now that you have determined the manufacturer, you can read the full description in the Network adapters list to further determine the model, or you can search the full hardware Ids in your browser to get.
| Keywords: | network troubleshooting windows microsoft adapter device manager uninstall install reinstall Suggest keywords | Doc ID: | 58029 |
|---|---|---|---|
| Owner: | Mike J. | Group: | DoIT Help Desk |
| Created: | 2015-11-06 11:43 CST | Updated: | 2020-06-23 12:09 CST |
| Sites: | DoIT Help Desk, DoIT Tech Store | ||
| Feedback: | 211187CommentSuggest a new document |
What's new
See the release notes and the readme.txt file for installation instructions, supported hardware, what's new, bug fixes, and known issues.
Overview
This download installs base drivers, Intel® PROSet for Windows* Device Manager, and Intel® PROSet Adapter Configuration Utility for Intel® Network Adapters with Windows® 10.
Which file should you download?
Drivers Sphairon Access Network & Wireless Cards Online
Note:10-GbE adapters (those that support Windows 10) are only supported by 64-bit drivers.
- PROWin32.zipfor 32-bit (x86) editions of Windows*
- PROWinx64.zipfor 64-bit (x64) editions of Windows
How to use this download
Download the self-extracting archive and run it. It will extract the files to a temporary directory, run the installation wizard, and remove the temporary files when the installation is complete. All language files are embedded in this archive. You don't need to download an extra language pack.
Supported devices
This software may also apply to Intel® Ethernet Controllers. Support for built-in network connections is provided by the system or board manufacturer.
Drivers Sphairon Access Network & Wireless Cards Free
About Intel® drivers
The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don't lose features or customizations.
Choose Browse my computer for driver software; Click Browse and go to the folder where you extracted the driver files. Make sure that Include subfolders is checked so that it will scan the entire driver set. Click Next and it will start to install the driver software. Once installation is complete, it will show in the network adapters section. Windows troubleshooting detected ' network adapter or access point issues.' The wireless driver properties shows that device status ' works properly ' and ' up to date'. Resetting the router - the problem still exist. Disable/enable DELL wireless driver - the problem still exist. Update the wireless driver - the problem still exist. Match the four-digit code to the table below to determine your wireless LAN card manufacturer. Figure: Matching manufacturers and VEN codes Now that you have determined the manufacturer, you can read the full description in the Network adapters list to further determine the model, or you can search the full hardware Ids in your browser to get.
| Keywords: | network troubleshooting windows microsoft adapter device manager uninstall install reinstall Suggest keywords | Doc ID: | 58029 |
|---|---|---|---|
| Owner: | Mike J. | Group: | DoIT Help Desk |
| Created: | 2015-11-06 11:43 CST | Updated: | 2020-06-23 12:09 CST |
| Sites: | DoIT Help Desk, DoIT Tech Store | ||
| Feedback: | 211187CommentSuggest a new document |
What's new
See the release notes and the readme.txt file for installation instructions, supported hardware, what's new, bug fixes, and known issues.
Overview
This download installs base drivers, Intel® PROSet for Windows* Device Manager, and Intel® PROSet Adapter Configuration Utility for Intel® Network Adapters with Windows® 10.
Which file should you download?
Drivers Sphairon Access Network & Wireless Cards Online
Note:10-GbE adapters (those that support Windows 10) are only supported by 64-bit drivers.
- PROWin32.zipfor 32-bit (x86) editions of Windows*
- PROWinx64.zipfor 64-bit (x64) editions of Windows
How to use this download
Download the self-extracting archive and run it. It will extract the files to a temporary directory, run the installation wizard, and remove the temporary files when the installation is complete. All language files are embedded in this archive. You don't need to download an extra language pack.
Supported devices
This software may also apply to Intel® Ethernet Controllers. Support for built-in network connections is provided by the system or board manufacturer.
Drivers Sphairon Access Network & Wireless Cards Free
About Intel® drivers
The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don't lose features or customizations.
See a list of manufacturers' Support websites.
